How automatic rent collection works
Pay links, timing, and what the tenant sees, no clicking 'collect' each month.
You never have to manually collect rent. KeyProp runs every day and, about a week before each tenant's due day, creates the charge and emails them a secure pay link.
What the tenant does
- 1They get an email with the amount, property, and due date.
- 2They click Pay and are taken to a secure Stripe checkout, no account needed.
- 3They pay by bank (ACH) or card. The payment is marked paid and a receipt is emailed to both of you.
Bank vs card
We show bank transfer (ACH) first because it's dramatically cheaper than a card, a small flat fee of a few dollars (capped, about $6 on $1,500 of rent) versus roughly 3.5% on a card (about $53 on $1,500). The exact fee is always shown before the tenant pays, and you can choose whether you or the tenant covers it in Settings → Payments.
Leaving ACH as the default and passing card fees to tenants is the cheapest setup for everyone, most tenants happily pick the low-fee bank option.
Timing at a glance
- ~7 days before the due day: the charge is created and the pay link goes out.
- On the due day: autopay tenants are charged automatically; everyone else gets a reminder.
- After the due day: unpaid rent is marked overdue and late fees apply per your rules.
You never click "collect." If you ever need to nudge a specific tenant sooner, you can resend a request from the Payments page at any time.